Consultation on a National Care Service for Scotland

Scottish Government has launched a consultation setting out proposals to improve the way social care is delivered in Scotland.

The pandemic has highlighted the importance of our social work and social care services and it is vital that our social care system is one that delivers high quality services and supports people to live fuller and more rewarding lives.

It recognises the pivotal role that the social work and social care workforce plays as an enabler of change and improvement. Therefore, any work undertaken to reform social care through a proposed National Care Service can only be done with a dedicated focus on improving the experience of those who work in the sector.

It is vital that Scottish Government hears contributions from as many of our social work and social care staff as possible, as well as people who access support and people that support others to access services.

The consultation period runs until 2 November 2021.

It seeks views on:

  • The scope and reach of a National Care Service
  • Links with community healthcare services, which are currently delegated to Integration Joint Boards 
  • Improving how care is planned and delivered in practice, including rights to breaks from caring and non-residential care charges
  • Moving to ethical commissioning of care across Scotland
  • The regulation and scrutiny landscape
  • Valuing and supporting people who work in social care.


The consultation can be accessed online at A National Care Service for Scotland – Scottish Government – Citizen Space ( If colleagues are unable to access the online version, they can complete a Respondent Information form and return it to the address below. The form can be accessed here: A National Care Service for Scotland: consultation – ( Completed forms can be returned to:

National Care Service Team
Scottish Government
Area GE-15
St Andrews House
Regent Road

In addition, there are a series of engagement events to allow people to share their views on the National Care Service.  Details on these engagement events can be found on this link: Engagements.

Any questions you or your staff have about the consultation can be directed to