Tell us Your Story

Compliments

If you are pleased with the service(s) you have been provided with and you would like to share your experience with us, please get in touch. You can send us an email at tay.angushscp@nhs.scotĀ or telephone 01307 492560.

Complaints

The Angus Integration Joint Board (IJB) is committed to providing high quality care and treatment to peopleĀ in our communities through the delivery of safe, effective and person-centred care. We understand,Ā however, that sometimes things go wrong. If you are dissatisfied with something we have done, orĀ have not done, please tell us and we will do our best to put things right.

The NHS and Social Care complaints handling procedures have been aligned to provide clarity andĀ consistency. If your complaint is in relation to both health and social care services, you do not have toĀ contact each organisation. Your complaint will be shared as appropriate within the Angus Health &Ā Social Care Partnership.

You only need to complain once, and can choose which organisation to contact.

For more information and adviceĀ on how to make a complaint please read our documentĀ Angus Integration Joint Board Complaints Handling Procedure